What Can You Learn From Jason Castro and American Idol?
Friday, May 9th, 2008If you have been following American Idol this season then you know Jason Castro. He’s the hippy looking dude with the dreadlocks that most recently forgot the words to Mr. Tambourine Man. Jason looked almost relieved last week when he learned he was going home. In his own words, “It’s okay if it’s the end, if it’s not okay then it’s not the end.” He remained honest about his mistakes, never let the judges unravel his cool demeanor, and he continued to smile no matter what the outcome. His personality, those beautiful eyes and that dreadlocked hair provided his signature touch. Jason endeared himself to us.
Most of the followers of American Idol have invested months of television viewing, watching these young singers perform each week. Every Wednesday night we watch for an hour to see who will be sent home as they spend 52 minutes teasing us and the final eight minutes of the show revealing the most recent cast-off. Why do we return week after week for months? It’s because we connect with the performers. We cry when they cry and we get excited as they head for the winner’s sofa. We pick our own favorites either by the way they sing, their looks, or their overall personality. The attraction is as much about personality as it is about talent.
Would we be so attached to them if we had just tuned in this past week? I think not. The attraction is carefully grown over a period of months. Week by week we see their vulnerabilty and their strengths until we form an attachment to them. Why? Because they are real people and have allowed us to share their journey on the show. We have a vested interest in their success or failure. We become addicted to the outcome whether or not our favorite contestant wins.
Do your customers have a vested interest in your success or failure? Have you allowed your personality to shine through to those people who have spent money or time with your company? Providing a monthly newsletter may be just the venue you need to let your personality shine through. Imagine crafting copy that magnetically attracts your customers until they become addicted to your services and products. It’s easy once you get your story started. Everyone has a great story, what’s yours?